Privacy

Privacy Policy
 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Last updated January 4, 2019
 

Top Attractions Ireland Limited (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites and booking system (TopAttractionsIreland.com, BookEventsIreland.com, and MyTopTickets.com) including any other media form, media channel, webites, mobile website, or mobile application related or connected to them (collectively, the “Sites” or “Websites”). Please read this Privacy Policy carefully.

 

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Revised” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

 

COLLECTION OF YOUR PERSONAL DATA

In an effort to keep our service as simple and easy as possible, we do not create, use or store customer profiles. We only record Personally Identifiable Information (PII) and other information that we reasonably require to do business with you.

We record personally identifiable information (PII) directly from you through our websites WHEN:
 

  • You make a booking or purchase tickets from us through our websites or through another website/online platform using our booking systems and services.
  • You enter competitions, surveys, or other activities on our website.
  • You communicate with us generally e.g. make an enquiry.
  • When you opt-in to receive information on our special offers or visitor attraction, event or activity news.

 

We may use your information to:
 

  • Take, process, administer and complete your booking, ticket purchase or other purchases.
  • Collect associated payments.
  • Provide you with information on your purchase or ticket status, confirmation and updates.
  • Communicate with you in general about your purchase.
  • Respond to your queries or comments.
  • Notify you about special offers, products or services that we think may be of interest to you (only if you opt-in for offers).

 

WITH WHOM WE SHARE YOUR INFORMATION AND HOW THEY MAY USE IT

  • We may share your contact information, only as necessary, with experience providers such as visitor attractions, event, entertainment or activity providers in order for them to fulfill a booking or purchase made through us, or to enable them to contact you directly in relation to your purchase, your visit, or your participation in that event or activity – should they need to do so. In addition, we may share your information with these parties if you have opted in to receive information on news and offers through our booking or communication platforms.
  • We may share your information with third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, research and fraud prevention. Third-party vendors who are provided with information may only use it to perform their functions and are not permitted to share or use the information for any other purpose.
  • We may share your personal information with government or investigative authorities if we are required by law (or any regulation having the force of law) to do so. Such requirements include court orders and orders arising from legal processes and criminal investigations. We may also disclose your personal data if it is strictly necessary for the prevention, detection or prosecution of criminal acts.
  • We may provide it, if required, to industry and credit related organizations for security, credit or fraud prevention purposes.
  • We may provide it when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company.

 

TRACKING TECHNOLOGIES

We may use cookies, tracking pixels, and other tracking technologies on our websites to help customize the sites and improve the user experience. When you browse the websites, your personal information is not collected. For more information on cookies see the Wikipedia article on HTTP Cookies.

We may also use selected third-party vendors, such as Google Analytics to allow tracking technologies to, among other things, analyze and track users’ general use of the websites, determine the popularity of certain content and better understand overall online activity.

 

HOW WE PROTECT YOUR INFORMATION

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, or disclosed.

Our systems are configured with industry standard data encryption and firewall technology. When you send PII to us over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

Online Payment: We use Stripe to secure your payment details for every transaction. Stripe is a world leader in payment technology and one of the worlds' most secure payment processors. It is certified to PCI Service Provider Level 1 - the most stringent level of certification available in the payments industry. Stripe provides a secure encrypted SSL session to protect your privacy, including credit card information. Credit card numbers are never stored by our system. To learn more about Stripe, visit www.stripe.com.

 

INFORMATION CONCERNING MINORS

Our websites are general audience websites and do not offer services directed to children. Should an individual whom we know to be a child aged under 16 send personal information to us, we will delete or destroy such information as soon as reasonably possible.

 

EXTERNAL LINKS

Our site may include links to third party sites and applications. If you access other sites from the links provided on our site, the operators of these sites may be able to collect or share information about you. This information will be used in accordance with their privacy policy, which may be different from our Privacy Policy. We do not control these third-party websites and recommend that you review the privacy policies posted on these third-party websites in order to fully understand their procedures for the collection, use, and disclosure of personal data.


HOW DO WE GET YOUR CONSENT?

When you provide us with personal information to make a booking or purchase a ticket or other product or service, we imply that you consent to our collecting it and using it for that specific reason and for the uses indicated in this policy.

If we ask for your personal information for a secondary reason, like email marketing, and you opt-in, we imply that you consent to receive such information from Top Attractions Ireland, its associated businesses, and/or the provider of the specific product or experience you purchased.

 

HOW DO YOU WITHDRAW YOUR CONSENT?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, by emailing us at Info@TopAttractionsIreland.com

 

CONTACT US

If you would like to correct, amend or delete any personal information we may have about you, or register a complaint, please contact us:

 

Top Attractions Ireland Limited,
4 Shannonside Business Park, Birdhill, Co. Tipperary, V94 PC4D
Ireland.
Info@TopAttractionsIreland.com